BCI is here to help you.

From design and planning to procurement, implementation, maintenance and management of the latest IT solutions that include customer premise solutions, cloud computing & managed services, virtualized environments, network design, infrastructure set-up, product procurement and much more, we deliver comprehensive results.

Regardless of whether you have a small network of PC’s or many locations, BCI can help you design and implement a network solution to fit your needs and our professional and certified staff of engineers can implement, manage and support any or all aspects of your infrastructure.

Our number one goal is customer satisfaction. Let us show you how we can help.

Design:

At BCI when it comes to the design of information architecture, we go beyond basic technology, learning the key aspects of your business and structure, your strategies and objectives, to define how your data can be best organized for optimum access, flexibility and security.

Our approach to network design includes both your hardware and software infrastructure to optimize your information architecture, defining the components, modules, interfaces and data structure for a to meet your specific business and technology requirements.

Planning:

We believe the proper planning prevents poor performance, and one of the most critical aspects to a ensuring a successful network implementation and optimization of ongoing support of the network itself is determined by the initial underlying design of a network’s infrastructure. Proper design and planning ensures a successful implementation.

One of the keys to BCI’s success is our ability to focus on the business aspect of technology, putting your business needs before technology. When working on a network design or planning project our focus is on the end result, always considering your current and future business needs. It’s our job as your technology partner to provide our customers with the best solution possible solution based on your business requirements and demands.

Our Network Design and Planning services include :

  • Underlying network technologies and architecture
  • Current technologies and future possibilities
  • Network security
  • Failover considerations
  • Business continuity considerations
  • Geographical and location limitation
  • Operational limitations
  • Impact of future growth
  • Costs and return on investment (ROI)

We work closely with all of our customers to design and plan the best solution for their business, while always working to ensure the highest possible ROI.

Implementation:

Many IT service providers can install network equipment and even establish connections between locations, but BCI provides the professional personalized service and expertise customers need. BCI focuses not only on installing your network, but securing, documenting and fine-tuning the network to be sure it provides the highest levels of security and reliability.

With BCI’s experienced and certified staff of engineers, our customers receive attention from highly trained professionals, skilled in addressing all your hardware, software, and security needs. Our network engineers work closely with our security professionals to determine the best solutions for the implementation of secure networks. BCI is experienced in implementing a wide variety of network typologies, along with a wide variety of computer platforms and software applications.

Maintenance:

BCI has over 20 years of experience successfully providing maintenance services to our customers.

Effective maintenance and support starts with a detailed health check from a qualified BCI engineer. We can quickly isolate where your IT maintenance has been failing and where improvements in your IT processes are needed.

Regular service of your IT infrastructure can drastically reduce downtime and system crashes for your business. IT infrastructure is critical to any organisations productivity, our clients enjoy a complete service from BCI’s technical support team. We provide our support from our multiple locations, servicing companies throughout the Southeast.

BCI also provides remote monitoring and IT maintenance services, help desk services, and onsite tech support any sized business. Our services help our customers generate the maximum possible business value from their existing IT systems.

BCI provides regular IT maintenance, for a wide range of organizations. Most companies need some level of user support and computer maintenance. To meet the expansive needs of our customers we offer a range of maintenance services to match your individual requirements.

Management:

BCI can relieve you of the headaches of managing your IT systems, so you can instead focus on your core business.

Our IT systems have become vital to our businesses and we cant afford the consequences of our these systems going offline. A managed service is the practice of transferring all or part of your day-to-day related network responsibilities and IT support to BCI as a strategic method for improved, effective and efficient IT operations.

Whether it’s a general cover for your in house IT Manager or having a dedicated BCI engineer onsite on a daily, weekly or monthly basis. Our managed services are designed to remove the headaches of any or all of your IT burdens. Managed services from BCI can ensure the risks of IT failure are at a bare minimum. Continuous improvements in our business processes, and our overall client satisfaction has resulted in a dramatic increase in our ‘managed services’.

 

Call Us Today!

For more information or a quotation, please contact us by calling our toll free number or sending an e-mail to the below sales address.  If you already have a BCI account executive, you may contact them directly.

Email:  sales@bcianswers.com
Phone: Toll Free: 800.748.6317
Direct: 601.898.1890